MY DOCUMENTS ARE MISPLACED AT THE DANISH MIGRATION

hello i submitted my documents for accompanying spouse in denmark since last year november 2010, on the danish migration website they say it takes 7 months to process the applcation, my husband lives in denmark and i live in london....in early june the migration requested some more doc from my husband giving him only 14 days to submit at the migration of which he did.... we kept on calling the migration about our application but they kept on telling us still on process, by then it was month seven, now recently going to month 8, the migration told us our documents are lost/mispalced they can't see them, hence we should fill in new application forms and submit new documents if we want our application to be handled within a week they should receive the documents, imagine waiting 8 good months and thats is what we have been told!!! exremely unfair. now we dont know how long it will take them again to consider our case after such a long wait, i miss my husband badly, its a dream to see him again. sometimes i just cry though it wont help.