DSB fine

All tourists should be warned about the inflexibility of Denmarks train ticketing. My wife was fined because the ticket machine at the origination point was broken She intended to stop at the next stop and buy a 2 zone ticket there. Of course the agent realizing she was a tourist honed in on her and asked for a ticket. She was given a 700 kr fine. Seriously ? She was pushing our 15 month old son in a stroller. What should she have done ? Walked to the next station? I'm happy to pay the fine. It is what it is. There is more to the story and I won't print here. I've used metro systems all over the world. Never had this kind of trouble. OK. I know. I'll get the stern comments " you need to research places before you go ". Yeah. I get that. This was an honest mistake. Is there NO flexibility in this system. Why you would target tourists is beyond me. My wife was very upset by this and it's ruined this trip.


Response: I fully understand your frustration and the pblic transportation system needs an overhaul when it comes to customer service. You can dispute this fine or not even pay it. If you are a tourist and not planning on returning to Denmark to live, than just do not pay the fine as a protest. They are VERY unlikely to ever come after you as a tourist. It is shame to have to do that, but they do need to learn to help tourists instead of assuming everyone is out to get a FREE ride.

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