Using a Danish telephone is not difficult, but you may want to know a few simple things that can save you time and money.
If you are placing a call to Denmark you will need to use the prefix 0045. When in Denmark you just need to dial the 8-digit number, since Denmark does not have any area codes.
Most people use mobile phones, but you can find public phone booths, especially at the train stations and major attractions. I will not discuss mobile phones services here, but will create a page later to help guide you through your choices.
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Danish Telephone General Information
Country Code is: 0045.
ISO Country Code is: either DK or DNK
Emergency Number: 112
Online Directories
The Danish version of the Yellow Pages is at: www.degulesider.dk
Enviro has both a person and business directory. Check them out at www.person.eniro.dk/ for searching private addresses and use www.firma.eniro.dk/ for searching for businesses.
Krak is a great and very popular resource which also includes maps, routes and contact details. Check them out at www.krak.dk .
Gulex is a relatively newer site, which has lots of great options like net searches, business searches, maps and much more. I have actually been using the directory myself much more as I find more options and possibilities here. www.gulex.dk/
The major danish telephone company is TDC and their site has some options for finding phone numbers, so check out www.tdc.dk.
Important INFORMATION: If you have a mobile phone with internet capabilities and you are residing in Denmark, you must have a .
media licence.
If you do not have a licence, you can be fined. It is illegal. You have now been informed! :)
Using Danish Public Pay Phones
The following information is for using the pay telephones in Denmark. They are usually found only found in major cities and tourist areas. They can be few and far between, but they are helpful when you do not have a mobile phone.
To use a Danish telephone, pick up the phone and dial the number you want; do not put money in the phone until you are connected. You can then deposit the coins you need.
Most phones will require a minimum of 2 kroner; you can use 50 ører, 1 krone or 5 kroner coins. Many phones will also accept Euros in the following denominations: € of 10c, 20c, 50c, 1€ & 2€. This is not always the case outside the major cities, so plan carefully. The best option is a prepaid phone card, which can be purchased at the local post office and many kiosks. Much cheaper, especially if calling overseas.
In Denmark you are charged by the minute. Local calls are NOT FREE! Every call costs money unless they are emergency numbers - see below.
HINT: Use the smallest denomination if your call is going to be short; you can add more coins if needed. Have coins handy or you will be disconnected. If you do not use all your time, you can make another call if there is still time available. You will not get a refund if you have money/time left over.
You can also get a 'pay as you go' SIM card for your mobile phone. Check to make sure your own phone will function in Denmark. The manufacturer should be able to tell you.
HINT: Remember, it is expensive to use a danish telephone in your hotel room. Check the rates before you make that call. The exception is that all emergency calls (dial 112) are FREE.
International Calling
If you are making a call outside of Denmark you will need the dialing code of the country you are calling.
Dial 00 + the 2 digit country code and then the number. If the number has an initial "0", omit that when dialing.
If you need assistance, the International Operator can be reached by dialing 113, but it will cost dearly. Only use if really necessary. Costs between 25 - 40 kr. per use.
HINT: Get an international calling card from the post office if you are planning to call home a lot. They are 100Dkr, but you can talk a long time, depending on where you are calling. In my opinion, they are definitely worth it.(They also have lower denominations of 50 kroner.)
You can also get information on international call rates by dialing 141. This is a free call, but don't let them connect you to your number or you will pay dearly for that service. Just thank them, hang up and dial the number directly. Again, rates vary, but are usually about 40 kr.
BEST INTERNATIONAL CALLING ADVICE If you have access to a computer, than getting a SKYPE account is probably the best thing you can have for international calling. I use my account regularly to communicate with friends from around the world - absolutely FREE. I can spend an hour catching up and not have to worry about the phone bill. You can also get a Skype Phone, which can be used out and about if there is internet access, which there is now in many metropolitan spaces. Costs nothing to sign up and use. Just go to Skype or type in www.skype.com. Skype has saved me a small fortune in phone bills and could not live without it! Well I could, but I would really really miss it! Give it a try, you will be glad you did.
Hey, you can even use it within Denmark, so you can talk to friends here without worrying about the danish telephone rate. My phone bill is pretty low each month, because I use my SKYPE all the time!
Emergency Numbers
Below are some important Danish telephone emergency numbers, which you should have handy. I suggest you make a card up with a list of all the numbers and have it placed near your phone or some place you can get to quickly. Many of the numbers will be different depending on where you live, so look them up as soon as you know where you are going to be living.
The most important phone number is:
Dial 112 for emergency assistance. All emergency phone calls are FREE. 112 is good all over Denmark.
When you dial 112, you are usually connected to FALCK, which is the emergency service of Denmark. This has changed in some areas, where there is now competition, especially in the area of ambulance services.
You should check in your local phone directory for a list of other emergency numbers for your area.
You will find numbers for pharmacies, electricians, plumbers, doctors, dentists, vets, etc. It is better to have a list handy than waste time searching for vital numbers when you are in the middle of a crisis.
When you look in your Danish telephone book, search for Nødhjælp / Vigtige vagtnumre on the first couple of pages -- usually on page 2 or 3.
There you will have a list of vital emergency numbers for your area.
Lægevagt is a for an out of hours doctor. Local doctors take turns being on 24-hour call, so if there is an emergency they can be reached. Calls to these doctors are usually for advice; if they need to visit it could take 2 - 3 hours before they arrive. If you have an emergency, call 112 and get an ambulance.
Skadestuer is the emergency room at the hospital.
Brandvæsnet is the fire department (dial 112)
An apotek is a pharmacy and they often have a 24-hour number for emergencies.
Tandlægevagt is for the dentist.
Kiropraktorvagt is for the chiropractor.
Electricitet is for an electrician.
Fjernvarme is about heating.
Gas is for gas! (duh!)
Kloakker is for plumbing.
Vand is for water.
Any other major emergency call 112.
If you don't speak Danish, be ready to give them your name (you may need to spell it) and your address (or location if not at home). Most emergency services like 112 have access to your home address when you call from your home phone or landline, so try using that instead of a mobile phone. It can save time in an emergency.
If it is a medical problem try to explain quickly and clearly what is wrong. Stay calm as much as possible.
Most of the emergency services do understand English and German, so if you do not speak fluent Danish, feel confident that you will be able to communicate in English.
Choosing a Mobile Telephone Company
Recommending a mobile Danish telephone company is not very easy. When it comes to phones, the first questions is usually - "What type of phone do you have?" After that it is usually, "Who is your provider?"
Well in Denmark, like elsewhere the competition is fierce! Everyone wants your business and that is good, because that means the costs go down and the benefits go up. It is not unusual for people to switch their providers once their contract is up, since someone else is offering a better package.
Before you switch, always talk to your provider and see if they are willing to match the offer. It is a pain to switch, but the savings and benefits can be well worth it.
So I can not tell you who to go with since your needs will be different than mine. Do you do lots of texting? Download lots of music? Talk all day on the phone? Rarely use your phone? Need lots of bandwith? Need a new phone? Whatever your main need is, there is a mobile danish telephone company with an offer that suits you.
On this page I have provided several ads for mobile phone providers. You should check out their offers and compare. I am sure you will find something to suit your needs.